Transcendence Programs

Returns & Policies

Returns

U.S. POLICY RESTRICTIONS

Return labels will only be provided for Domestic orders if contacted within 14 days of delivery. Orders outside of this time frame will not be issued a return label, and are only eligible for store credit. If a return label is provided by Transcendence Athletics, the label is only applicable for the original packing (e.g., box or packet) that the ordered products arrived in. If the original packing has been discarded, please consult with a USPS associate at your post office to match the return packaging to avoid additional shipping fees that are non-refundable or reimbursed by Transcendence Athletics.

Return labels must be used within 7 days of the issue date. If the product is sent back after this period, it will only be considered for Transcendence Athletics store credit.

INTERNATIONAL POLICY RESTRICTIONS

Returns that originate from outside the continental United States will not have return slips sent for the respective merchandise. Purchaser is responsible for procuring shipment and for the merchandise arriving at Transcendence manufacturers.
All items must be sent back within 21 days of delivery.
The return tracking information must be provided and the packing slip included for the return to be processed.

RETURN & EXCHANGE POLICY

Transcendence Athletics can accept returns of products or services purchased directly from Transcendence Athletics (online or over the phone) and in accordance with the restrictions below.
Although we strive to minimize process times, refunds may take over one week to process once we receive all required information and/or product(s).
For all product returns, the original packing slip is required to be considered for reimbursement. Please note that we may not have the ability to track your return nor are we responsible for the amount of time it takes for the item to be returned.